Question Stream™ vs Surveys
Move beyond traditional surveys. Experience a smarter, more effective way to gather customer insights.
Upgrade from legacy surveys with Question Stream™
| Question Stream™ | Legacy Surveys | |
|---|---|---|
| Seamless user experience |
Customers aren’t asked the same question twice |
Returning customers see the same question multiple times |
| Real-time data availability |
Response data is collected and usable in real-time after each response is submitted |
Data from incomplete surveys can’t be used |
| Question-level targeting |
One Question Stream™ adapts to different customer journeys |
Requires separate surveys for different customer segments, leading to duplicate data |
| Ask until answered |
Questions are never repeated once answered |
No way to avoid repeating questions to customers |
One Question Stream™, many journeys.
Question Stream™ seamlessly integrates advanced targeting, state-saving capabilities, and personalized questioning for each customer journey. After using Question Stream™, traditional surveys will seem archaic by comparison.
The right question, at the right time
Eliminate the need for monolithic surveys. Question Stream™ delivers one question at a time, tailored to your targeting parameters.
A better way to ask
Question Stream™ remembers where customers left off, ensuring they never see the same question twice—unless you decide otherwise.
Category-leading targeting
Utilize Fairing’s Live Feed to monitor customer sentiment and swiftly convert feedback into shopfront conversion rate improvements.
More data, and better data
Question Stream™ engages your customers in the flow of answering, achieving response rates up to 95% by the third question.
Marketing and insights teams prefer Question Stream™
Save hours managing multiple surveys, and obtain superior data for your attribution models.
Expert-written Questions
Fairing’s team of expert methodologists has crafted a Question Bank of 24 questions, enabling you to get started in under 5 minutes.
Manage one Question Stream™, not multiple surveys
Avoid fragmented data and multiple surveys. Question Stream™ saves state, resumes where your customers left off, and presents a comprehensive profile of each surveyed customer.
Explore all 180+ ★★★★★ reviews on the Shopify App Store
We were overly attributing to Google and Google Ads, but through Fairing we found that our work in Press mentions, Partnerships, and Affiliates were also acquiring customers. I HIGHLY recommend this app!
BOKKSU
Fairing has been a great, easy tool for us to better understand our marketing attribution for new customers. The team is super supportive and is always making updates to features.
Outdoor Voices
An essential too -- the insights that you learn from Fairing are invaluable, and you cannot replace them with Google Analytics, Northbeam, or any other attribution tool.
SALT & STONE
Fairing have helped to tailor fit the app to meet our needs! We leverage the app as a key source of data for our attribution model and is a critical part of the company’s performance analysis.
Boll & Branch
An amazing tool! They have really helped us with attribution the last couple of years. It’s also great to add follow up questions and get valuable insights from our customers.
Crossrope
Incredible product, even better customer service. We've seen engagement increase exponentially since we started using this service.
MUD/WTR
In contrast to super complex analytics tools and attribution questions, Fairing proves to us that the simplest solution to finding out where customers know us from is to simply ask them.
Waterdrop®
Fairing was easy to set up and gave us immediate, useful data. We used the built-in integrations to send data and make the data collection work, providing a better customer experience.
Thrive Causemetics
Fairing has truly set a benchmark with its ingenious approach to survey data collection. The app is a game-changer due to its speed & scale, transaction linking, and efficiency.
KITSCH
Fairing has been super helpful. We started using Fairing to help us with attribution, but we were surprised to see how beneficial it is for surveying our customers on questions outside of it too.
Ogee
Great app! I love that I can ask my customers specific questions that will help me further my acquisition efforts.
Pattern Beauty
The app is easy to use, very effective for attribution analysis & well though out. Matt & Team are responsive & great to work with, and we’re excited about new Question Stream features coming out!
Dr. Squatch
We were overly attributing to Google and Google Ads, but through Fairing we found that our work in Press mentions, Partnerships, and Affiliates were also acquiring customers. I HIGHLY recommend this app!
BOKKSU
Fairing has been a great, easy tool for us to better understand our marketing attribution for new customers. The team is super supportive and is always making updates to features.
Outdoor Voices
An essential too -- the insights that you learn from Fairing are invaluable, and you cannot replace them with Google Analytics, Northbeam, or any other attribution tool.
SALT & STONE
Fairing have helped to tailor fit the app to meet our needs! We leverage the app as a key source of data for our attribution model and is a critical part of the company’s performance analysis.
Boll & Branch
An amazing tool! They have really helped us with attribution the last couple of years. It’s also great to add follow up questions and get valuable insights from our customers.
Crossrope
Incredible product, even better customer service. We've seen engagement increase exponentially since we started using this service.
MUD/WTR
In contrast to super complex analytics tools and attribution questions, Fairing proves to us that the simplest solution to finding out where customers know us from is to simply ask them.
Waterdrop®
Fairing was easy to set up and gave us immediate, useful data. We used the built-in integrations to send data and make the data collection work, providing a better customer experience.
Thrive Causemetics
Fairing has truly set a benchmark with its ingenious approach to survey data collection. The app is a game-changer due to its speed & scale, transaction linking, and efficiency.
KITSCH
Fairing has been super helpful. We started using Fairing to help us with attribution, but we were surprised to see how beneficial it is for surveying our customers on questions outside of it too.
Ogee
Great app! I love that I can ask my customers specific questions that will help me further my acquisition efforts.
Pattern Beauty
The app is easy to use, very effective for attribution analysis & well though out. Matt & Team are responsive & great to work with, and we’re excited about new Question Stream features coming out!
Dr. Squatch
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