14-Day Free Trial

Know exactly where your customers come from.

Every feature, every integration, every insight - included in all plans. Pricing scales with your order volume.

Question Stream™

Core

Get accurate attribution data directly from your customers. Make smarter marketing decisions with real insights. One-click install or via custom script.

Functionality built for attribution

  • Unlimited responses
  • Predictive auto-suggest
  • Response extrapolation
  • UTM & Promo Code Analytics
  • Trend analysis
  • 25+ integrations
  • Response reclassification
  • Pre-built Question Templates

/ month

Transactions are only counted when a question is shown.

Lifetime Value (LTV) Analytics

Add-on

See which marketing channels drive your highest-value customers. Make smarter decisions about where to invest.

Functionality built for meausuring customer value

  • Attribution-based LTV analysis
  • LTV data for every question type
  • Customer cohort value tracking
  • Visual cohort comparisons

$0 / month

LTV Analytics is available as a free add-on to Question Stream™.

Activate in your Fairing dashboard.

What's included

All-in-one platform

Unlock the full potential of our Fairing and Question Stream® on all plans. All functionality readily available, ensuring your brand has all it needs to succeed no matter your scale.

Question Stream®
Transform the post-checkout experience into a powerhouse of direct-from-customer insights.
6 question types
Unleash the potential of varied questions to gather nuanced responses, including our new predictive-text and date question types.
24+ questions designed by survey expert
Crafted by survey experts to glean meaningful insights.
Question Targeting
Tailor Question Streams to specific customer segments and demographics.
Live Feed
Visualize what drives purchases in real-time and allocate your marketing budget more intelligently.
Customer View
Zoom into individual question responses and orders to understand each individual customer's journey through your Question Stream®.
Analytics reporting
Delve deep into comprehensive reports and uncover the story behind the data.
Time-series Charting
Analyze aggregated question responses over time, broken down by day, week, or month, to identify trends and patterns.
Analytics pivoting
Transform your analytics into insightful pivot charts for a deeper level of analysis.
25+ integrations
Fairing seamlessly integrates with your tech stack and connects to your diverse range of marketing tools.

Frequently asked questions

Can't find the answer you're looking for? Reach out to our customer support team or visit our documentation .

What response rate should I expect?
With over 3,500 customers, we observe an average response rate between 40 and 60%. Typically, lower response rates are attributed to pop-ups and slower loading order-confirmation pages.
How does the 14-day trial work?
Install Fairing and start gathering responses immediately, completely free for 14 days. No questions asked.
Can I preview my questions before they go live?
Absolutely! You can preview your question through a link on your Question Stream setup page.
Can I cancel anytime?
Yes! Simply notify us to cancel your plan. Shopify merchants can simply remove the Fairing app from your Shopify account to cancel.

Ready to know your customers better?

Book a demo