Transform post-checkout into a strategic measurement touchpoint.

Operationalize survey data with Question Stream®. Harness real-time, zero-party data for immediate insights and automation in attribution, personalization, research, and CRO.

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Discover what drives your customers

Gain insights into what motivates your customers and make informed marketing decisions swiftly. Customer insights that provide you, the marketer, with immediate, actionable intelligence.

Turn post-purchase into a customer marketing machine

Customize the post-purchase experience with an always-on stream of questions. In real-time, know what marketing channels are working and what customers want next.
Screenshot of the Question Bank

Refine your approach with enhanced question targeting

Explore our diverse targeting elements to tailor your strategies and meet your customers where they are.

Product
Target questions based on specific products your customers purchased.
Geography
Target questions based on the billing address of your customers.
Language Translation
Target your global customers in languages they are comfortable with.
Surface
Target questions at every touch point, including post-checkout and Point-of-Sale.
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Visualize real-time trends

Combining analytics with survey responses enables the creation of detailed customer profiles and provides a clear view of the effectiveness of your marketing strategies.

Works with your existing stack

With 20+ integrations and a comprehensive open API, Fairing effortlessly connects with attribution platforms, ESPs, BI analytics tools, data warehouses, and more.
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SOC 2 Type 1

Your data remains secure, accessible, and confidential. For a detailed report on our security measures, please contact us at [email protected].

GDPR

We are dedicated to upholding user privacy rights, maintaining transparency in handling personal data, and implementing robust online protection measures in compliance with GDPR standards.

WCAG 2.1

Fairing's consumer facing service (Question Stream™) is fully conformant with level A standards. We strive to continue improving our accessibility. For more information view our Accessiblity Statement.

What our customers say

“I cannot live without Fairing. Customers are not always going to remember a coupon code or click your link, so this acts as a last change to gather data. This compared to bottom-of-funnel analytics, shows a big gap.”

Adam McNeil
VP, Marketing — tryfum.com

Ready to better know your customers?